Below are the answers from an anonymous client.
They purchased antistatic plastic bags from us.
◆Thank you for purchasing our products, before purchasing from us, what issues were you experiencing?
We were going to order antistatic plastic bags through a company that we found through a catalogue, but they told us that ‘they couldn’t meet our environmental needs’. So, we didn’t know where to go from there.
Basically, we were looking for a maker that could meet our environmental needs as that was a requirement decided by our users.
◆There are various other companies out there, why did you choose us?
Your response was the fastest and it was very detailed among the companies that we made inquiries to.
◆What did you think about our products after using them?
We are satisfied with them.
◆From finding us to placing an order, was there anything that made you hesitate to buy from us?
◆ If there was, what made you feel comfortable with progressing?
The biggest thing for us was whether they could meet our environmental needs.
◆ What was the deciding factor when you decided to purchase our products?
It was that your response was so fast.
When it comes to stating environmental needs, most of the companies were late responding to us, so we were looking for a maker that could quickly reply.
